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New Guide for Accommodation and Visitor Attractions

VisitBritain have launched a new brochure to help tourism businesses meet their guests' expectations. Entitled 'Easy does it', the 12 page brochure breaks down the visitor journey into six stages, from attracting the visitor to book to once they have returned home.

For more information and to download a copy, please click here to visit the website

 

 

 

Access Statements

 

From April 2007, businesses will be required to prepare an Access Statement as part of the quality grading assessment with VisitBritain.

 

Link to more information about access statements

 

 

National Accessible Scheme

 

For serviced accommodation, self-catering and camping, touring & holiday parks.

 

Link to more information about the National Accessible Scheme

 

 

 

The Disability Discrimination Act (DDA)

 

The Disability Discrimination Act (DDA) (1995) places duties on providers of goods, services and facilities not to discriminate against people with disabilities.

Like everyone else, tourism providers must take reasonable steps to change practices, policies and procedures to make their facilities and services accessible to disabled people.

Link to more information about the DDA

 

 

 

Tourism for All

Tourism for All UK is a national registered charity which provides:-

- information to people with disabilities and older people in relation to accessible accommodation and other tourism services.

- providing expertise and support to the tourism and hospitality sector to provide accessible services for all.

- a network for organisations and individuals who wish to support our objectives.

For more information visit http://www.tourismforall.org.uk/

 

PAS 88:2008 Guidance on accessibility of large hotel premises and hotel chains

The British Standards Institution (BSI) worked together with the Equality and Human Rights Commission (EHRC) and
VisitBritain to develop a Publicly Available Specification (PAS)that standardizes the accessibility and services offered to
disabled people or people with a long-term health condition in the UK by large hotel premises and hotel chains.


PAS 88 provides information for large hotel premises and hotel chains seeking to meet the requirements of the Disability Discrimination Act (DDA) 1995.

Link to more information

Link to BSI website to purchase PAS 88