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Welcome Host Taxi Scheme re-launched in Bristol

This week, Destination Bristol will re-launch the 'Welcome to Excellence' course for taxi drivers in the city. The first event will be held on 27th March 2008 at Princess House in Bedminster. Welcome to Excellence is the leading training programme in the UK in customer service.

A selection of taxi drivers and industry representatives will be participating and on completion will be presented with their certificates. The newly accredited drivers will also receive specially designed 'Concierge' information packs and city maps to keep in their cabs, allowing them to continually assist visitors to the City and helping with their questions.

Drivers completing this and any future training will be easily identified by a 'Welcome to Excellence' accreditation displayed on their cars.

Destination Bristol first launched the Welcome Host Taxi driver training in 1999 and were rewarded by the industry with an 'England for Excellence Award'.

John Hallett, Managing Director of Destination Bristol said: "We have been overwhelmed by the interest and support for this initiative and this will be the first of many training courses taking place this year."

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Notes to Editor

1. Destination Bristol, formerly the Bristol Tourism and Conference Bureau is a not for profit partnership between Bristol City Council and Business West. Destination Bristol is the destination management partnership for Bristol and South Gloucestershire and leads the marketing of the area as a travel destination. The aim of the organisation is to work with members and partners, to increase business competitiveness, support employment and economic growth, and raise the profile of the Bristol city-region as a European-class travel destination.

For more information please contact:

Kerrie Grist

Marketing Executive

Destination Bristol

Tel: 0117 946 2205

Email: kerrie.grist@destinationbristol.co.uk