Terms and Conditions

Please read the Membership Terms and Conditions below.

For Payment Terms, please click here.

1. Membership Applications

All membership applications are subject to the approval of Visit Bristol and application does not guarantee acceptance.

2. Supply of data and images

It is the responsibility of the member to ensure that all data is correct and image permissions are granted on all data and images supplied to Visit Bristol for use in both print and electronic publication. Where appropriate, Visit Bristol may share these with promotional partners so it is essential that any restricted use is highlighted when supplied.

3. Commission

Commission is charged on the following:

Accommodation Bookings made via Bristol Tourist Information Centre and VisitBristol.co.uk

  • All bookings are subject to 10% of total stay, inclusive of VAT.

Conference, Meetings and Events

Commission charged at 8% of the gross amount plus VAT on the following pre-booked services:

  • Accommodation Bookings
  • Room Hire
  • Food and Beverage
  • Equipment Hire
  • Inclusive DDR rates

4. Invoicing and Payment Terms

All invoices are due for payment within 30 days. Should you have a query with an invoice, please contact Visit Bristol immediately. Visit Bristol reserves the right to suspend membership and associated benefits until full payment is received, subject to written notice by email to the main contact given at the time of application.

5. Renewals and Cancellation

Renewals will be sent automatically every 12 months from the date of joining. Cancellation of membership should be made in writing one month in advance of renewal.

6. Quality Assurance Schemes

All attractions, sightseeing, tours and other activity providers must sign the VisitEngland Code of Conduct

We recommend that all accommodation businesses participate in one of the independent assessment schemes offered by either VisitEngland or The AA.

We also recommend that Visitor Attractions and Places of Interest participate in the Quality Scheme offered by VisitBritain.

We recommend that all conference, meeting and event venues participate in AIM (Accredited in Meetings) - Developed by the Meetings Industry Association but available to all venues and suppliers in the meetings industry, AIM is endorsed by VisitEngland as well as by VisitBritain, Visit Wales and MPi UK.  The Meetings Industry Association has further information and details of how to apply.

Payment Terms

Payment for membership can be made by BACS, direct debit, cheque or by Bristol Pounds.

Direct Debit - Membership fees can be paid by direct debit over 10 monthly instalments for no extra cost.

Bristol Pound - The Bristol Pound is the UK’s first city wide local currency, and Visit Bristol wants to support this currency as much as possible. So members who wish to pay their membership fees with Bristol Pounds will receive a 10% discount.

For more information on the Bristol Pound, visit their website.

Charity Rate - We do offer rates for charities so if you are a registered charity please get in in touch to discuss this further.

For all membership enquiries please contact Faye Batchelor on 0117 946 2201 or faye.batchelor@visitbristol.co.uk.

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