We are always delighted to receive feedback on our services including membership, events, marketing and conference and would like to share these lovely comments with you.

"Thanks very much for including our Father’s Day promotion in your blog; judging by Google analytics Visit Bristol is the biggest contributor for referral traffic to our website!"

Berkeley Castle – Jackie Pennington

"When we started Fern Cottage Bed and Breakfast 12 years ago we knew very little about running a bed and breakfast. With the help of Visit Bristol we have become a successful business with lots of repeat bookings and a large volume of recommendations. They gave us help and encouragement along the way, providing us and other B&B’s with fantastic knowledge on the various courses designed to make us all a better business.

Without Visit Bristol’s encouragement (and a special thank you to Kathryn Davis) we would not have entered into any of the Regional or National Awards and as a result, our business would not have become as successful.

Visit Bristol also helps with providing special rates for members to rent the point of sale machine, which nowadays most B&B’s need to guarantee people will arrive.

Basically I can’t say enough about how much help Visit Bristol have been to our business and the outcome would have been completely different to what our business is today."

Fern Cottage – Sue James

"I was new to the tourism and B&B sector 4 years ago when I bought my business.  Joining DB gave me helpful information, networks, access to expertise and a low commission booking tool.  Four years on, it now helps this small business keep abreast of legislation, marketing, what’s on in the city and other developments – and sends 50% of my website traffic to me from its own website."

The Greenhouse B&B – Fran Jones

"Visit Bristol have been invaluable to the Clifton Suspension Bridge. As a Charitable Trust operating on a small budget, we often find getting our message to the right audiences to be hard work.

Visit Bristol have not only supported us by providing opportunities for popular and wide-ranging paper and digital marketing, but have also taken information about our attraction with them all over the world. Help with the logistics of coach tours and group visits has been of great use – particularly encouraging groups visiting Bath to experience Bristol too – and our bookings are at an all-time high.

Additionally, Visit Bristol have provided advice and support which have helped us to better meet the expectations of visitors from other cultures and visitors with additional needs, as well as helping us to establish private hire bookings. Press visits to the bridge have been arranged smoothly as part of the Bristol experience; and best of all, the programme of seminars, training and events helps us to upskill our staff and volunteers – as well as making links with hotels, venues and attractions across the city: businesses outside of our usual cultural remit."

Clifton Suspension Bridge Trust – Laura Hilton

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