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Tourist Information Centre

Bristol's Tourist Information Centre

The Bristol Tourist Information Centre is for visitors and locals alike, and offers everything from help with bus timetables and accommodation booking to souvenirs and gifts.

Opening Hours: Sun – Fri 11am – 4pm and Sat 10am – 4pm.

Closed 25th and 26th December and 1st January.


View Bristol Tourist Information Centre in a larger map

Our services

To help organise your visit and create a memorable stay, we can offer you the following services:

  • Accommodation bookings – you can book hotels and accommodation direct from our accommodation pages or call us on 0906 711 2191 (calls cost 50p per minute plus network extras).
  • Bristol pound – we are an access point for the local currency, the Bristol Pound so you can buy your pounds from us.
  • Local transport – monthly and weekly season as well as day and multi-trip tickets available
  • Gift shop – browse our range of gifts, souvenirs, books and maps at the Tourist Information Centre or visit our online gift shop.
  • Ticket sales - we sell tickets for the following;
    Transport, National Express, First Bus – day, week, month, 10 journey tickets, Airport Flyer and Ferry Boats. Top up cards for Wessex Red buses (£10 & £20) and monthly passes.
    Tours, City Sightseeing bus tour, Mad Max tours – Stonehenge and The Cotswolds, Bristol Packet boat tours, UK Study Tours.
    Attractions, Bristol Zoo, Ballooning vouchers, Cheddar caves (save £3 per ticket).

We also have full details of all visitor attractions and leisure activities in the local area, as well as all you need to know about local events and festivals taking place.

In partnership with Bristol City Council’s Transport team, we provide up-to-the-minute travel information and a wide range of travel leaflets and timetables.

There is also a unique drop-in information point for the University Of The West Of England (UWE).

Get in touch

To speak to one of our helpful staff, please contact:

Telephone: 0906 711 2191 (calls cost 50p per minute plus network extras)

You can  also email us at ticharbourside@destinationbristol.co.uk, or if wishing to call from abroad please call us on 0044 333 321 0101. For comments or complaints about our service please call: 0333 321 0101.

Visitor testimonials

"As a visitor to your city, our first port of call was the Tourist Information Centre - an excellent place to start, it was one of the most informative and friendliest we have found in our travels throughout Great Britain, Europe and USA. 

"Armed with cycling and walking routes we spent five days exploring both the city and the surrounding area, cycling to Bath via the River Avon route and returning on the Bristol and Bath railway route, cycling to the mouth of the Avon, exploring the city and, of course, Brunel's ss Great Britain - your leaflets, especially the Hotwells Historic Trail and Harbour Heritage Trail together with the numerous information boards, must have taken so long to prepare."

"An excellent welcome and an excellent stay. Thank you."