Tourist Information Centre

The Bristol Tourist Information Centre (TIC) is located on Harbourside, in the E-Shed building next to the Watershed Media Centre. Our TIC is for visitors and locals alike, and offers everything from help with bus timetables and accommodation booking to souvenirs and and gifts.

To help organise your visit and create a memorable stay, we can offer you the following services:

• Accommodation bookings – you can book hotels and accommodation direct at VisitBristol or call us on 0906 711 2191 (calls cost 50p per minute plus network extras).
• City Sightseeing Bus and ferry tickets – you can buy tickets and collect timetables direct from the TIC.
• Local transport – monthly and weekly season as well as day and multi-trip tickets available
• Gift shop – browse our range of gifts, souvenirs, books and maps at the Tourist Information Centre or visit our online gift shop.

We also have full details of all visitor attractions and leisure activities in the local area, as well as all you need to know about local events and festivals taking place.

In partnership with Bristol City Council’s Transport team, we provide up-to-the-minute travel information and a wide range of travel leaflets and timetables.

There is also a unique drop-in information point for the University Of The West Of England (UWE).

Opening hours and contact details

Open daily all year round (from 2 January) 11 am – 4 pm. During the six weeks of school summer holidays open from 10 am – 5 pm

Our address is:

Bristol Visitor Information Centre
E Shed,
1 Canons Road,
Bristol,
BS1 5TX
view a map

To speak to one of our helpful staff, please contact:

Telephone: 0906 711 2191 (calls cost 50p per minute plus network extras)

You can  also email us at ticharbourside@destinationbristol.co.uk, or if wishing to call from abroad please call us on 0044 333 321 0101. For comments or complaints about our service please call: 0333 321 0101.

Visitor testimonials

"As a visitor to your city, our first port of call was the Tourist Information Centre - an excellent place to start, it was one of the most informative and friendliest we have found in our travels throughout Great Britain, Europe and USA. 

"Armed with cycling and walking routes we spent five days exploring both the city and the surrounding area, cycling to Bath via the River Avon route and returning on the Bristol and Bath railway route, cycling to the mouth of the Avon, exploring the city and, of course, Brunel's ss Great Britain - your leaflets, especially the Hotwells Historic Trail and Harbour Heritage Trail together with the numerous information boards, must have taken so long to prepare."

"An excellent welcome and an excellent stay. Thank you."