To provide you with the best experience on this website, cookies are used. By using the site it's assumed that you're happy with our use of cookies. However, you can change your cookie settings at any time. More info on cookies.
Allow cookies

Tourist Information Centre

The Bristol Tourist Information Centre (TIC) is for visitors and locals alike, and offers everything from help with bus timetables and accommodation booking to souvenirs and gifts.

As of 7 July 2020, the TIC can now be found in a new location on the ground floor of The Galleries Shopping Centre. 

Opening Hours: Tuesday to Sunday 11am – 5pm

Please visit our Coronavirus (COVID-19) in Bristol – latest information and advice page for more information regarding the current situation.


Our services*

To help organise your visit and create a memorable stay, we can offer you the following services:

Free Wifi - The Tourist Information Centre offers free Wi-Fi for visitors.

Accommodation bookings – you can book hotels and accommodation direct from our accommodation pages.

Bristol pound – we are an access point for the local currency, the Bristol Pound so you can buy your pounds from us.

Local transport – monthly and weekly season as well as day and multi-trip tickets available

Gift shop – browse our range of gifts, souvenirs, books and maps at the Tourist Information Centre or visit our online gift shop.

Radar Keys - Radar keys (for accessible toilets) are available to buy for £4.50 each.


Ticket sales

We sell tickets for:

Transport - First Bus – day, week, month, Airport Flyer, Megabus, Falcon and Ferry Boats.

Tours - Greenman Tours - Bristol to Stonehenge, Salisbury, Lacock and other locations, Mad Max tours - Stonehenge and the Cotswolds, Bristol Packet boat tours.

Walking Tours - Ultimate Bristol Walking Tour, Haunted and Hidden Bristol Walking Tour, Bristol Street Art Tours and Bristol Highlights Walking Tour (Spring to Autumn)

We also have full details of all visitor attractions and leisure activities in the local area, as well as all you need to know about local events and festivals taking place.


Get in touch

To hear from one of our helpful staff, please email us at ticharbourside@destinationbristol.co.uk.

Or call on +44 (0)117  2397685


Visitor testimonials

"As a visitor to your city, our first port of call was the Tourist Information Centre - an excellent place to start, it was one of the most informative and friendliest we have found in our travels throughout Great Britain, Europe and USA.

"Armed with cycling and walking routes we spent five days exploring both the city and the surrounding area, cycling to Bath via the River Avon route and returning on the Bristol and Bath railway route, cycling to the mouth of the Avon, exploring the city and, of course, Brunel's ss Great Britain - your leaflets, especially the Hotwells Historic Trail and Harbour Heritage Trail together with the numerous information boards, must have taken so long to prepare."

"An excellent welcome and an excellent stay. Thank you."

Search For Things to Do

What
Where

Search For Accommodation

Show More Options
What
Where
When
Add Room
Key Features
Room / Unit Features
Establishment Features
Name

Search For Things to Do

What
Where
Name

Search For What's On

Dates
What
Where

Search For Food & Drink

What
Where