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Tourist Information Centre

The Bristol Tourist Information Centre is for visitors and locals alike, and offers everything from help with bus timetables and accommodation booking to souvenirs and gifts.

Opening Hours: Monday to Sunday 10am – 5pm

Christmas opening hours;

Monday 24th December: 10am - 3pm

Tuesday 25th December: CLOSED

Wednesday 26th December: CLOSED

Thursday 27th December: 10am – 5pm

Friday 28th December: 10am – 5pm

Saturday 29th December: 10am – 5pm

Sunday 30th December: 10am – 5pm

Monday 31st December: 10am - 3pm

Tuesday 1st January: CLOSED

Wednesday 2nd January: Normal opening hours resume

View Bristol Tourist Information Centre in a larger map or download a guide on how to get to the Tourist Information Centre.

Our services

To help organise your visit and create a memorable stay, we can offer you the following services:

Free Wifi - The Tourist Information Centre offers free Wi-Fi for visitors.

Left luggage - store your luggage for £5.00 per item (bags cannot be stored overnight).

Accommodation bookings – you can book hotels and accommodation direct from our accommodation pages or call us on 0906 711 2191 (calls cost 50p per minute plus network extras).

Bristol pound – we are an access point for the local currency, the Bristol Pound so you can buy your pounds from us.

Local transport – monthly and weekly season as well as day and multi-trip tickets available

Gift shop – browse our range of gifts, souvenirs, books and maps at the Tourist Information Centre or visit our online gift shop.

Velopost - The Tourist Information Centre is the first and only place you can buy stamps for Velopost (49p) and we have the Velopost pox box here, with daily collections.

Radar Keys - Radar keys (for accessible toilets) are available to buy for £3.50 each.

Ticket sales

We sell tickets for:

Transport - First Bus – day, week, month, 10 journey tickets, Airport Flyer, Megabus, Falcon, Bristol Park and Ride Smart Cards and top ups and Ferry Boats. Top up cards for Wessex Star bus monthly passes.

Tours - City Sightseeing bus tour, Greenman Tours - Bristol to Stonehenge and other locations, Mad Max tours - Stonehenge and the Cotswolds, Bristol Packet boat tours, UK Study Tours.

Walking Tours - Ultimate Bristol Walking Tour, Haunted and Hidden Bristol Walking Tour, Bristol Street Art Tours and Bristol Highlights Walking Tour (Spring to Autumn)

Attractions - Ballooning vouchers, Cheddar caves (save £3 per ticket).

We also have full details of all visitor attractions and leisure activities in the local area, as well as all you need to know about local events and festivals taking place.

Get in touch

To speak to one of our helpful staff, please contact:

Telephone: 0906 711 2191 (calls cost 50p per minute plus network extras)

You can also email us at ticharbourside@destinationbristol.co.uk, or if you are calling from abroad please call us on 0044 333 321 0101. For comments or complaints about our service please call: 0333 321 0101.

Visitor testimonials

"As a visitor to your city, our first port of call was the Tourist Information Centre - an excellent place to start, it was one of the most informative and friendliest we have found in our travels throughout Great Britain, Europe and USA.

"Armed with cycling and walking routes we spent five days exploring both the city and the surrounding area, cycling to Bath via the River Avon route and returning on the Bristol and Bath railway route, cycling to the mouth of the Avon, exploring the city and, of course, Brunel's ss Great Britain - your leaflets, especially the Hotwells Historic Trail and Harbour Heritage Trail together with the numerous information boards, must have taken so long to prepare."

"An excellent welcome and an excellent stay. Thank you."

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